As of 1st November 2016

Purchase Orders

In house courses: Must be received 3 weeks prior to delivery.  Please email to finance.ap@commslearning.com.

Public course bookings usually close 5 days before the course start date (if not full prior)

Cancellation Fees

In house courses
20 working days or more Unrecoverable expenses only
11-19 working days 50% of total course fee + unrecoverable expenses
10 working days or less 100% of total course fee + unrecoverable expenses

Public Courses

11 working days or more – unrecoverable expenses only
10 working days or less, and if the course is not full – An admin fee of $250 plus GST ($287.50) plus unrecoverable expenses (such as card booking fees)
10 working days or less, and after the course becomes full – the full course fee is payable unless we can re-sell your seat.


Issued 10 working days prior to delivery. Public course invoices issued upon booking.

Payment Terms

In House Courses: 20 working days from date of invoice.

Public courses: Full payment due 10 working days prior to the course.

Transfers to a later date (if requested more than 10 days in advance of your booked course) can be requested and will be granted subject to CommsLearning discression and seat availability