TERMS OF TRADE
As of 1st November 2016
Purchase Orders
In house courses: Must be received 3 weeks prior to delivery. Please email to finance.ap@commslearning.com.
Public course bookings usually close 5 days before the course start date (if not full prior)
Cancellation Fees
In house courses
| 20 working days or more | Unrecoverable expenses only |
| 11-19 working days | 50% of total course fee + unrecoverable expenses |
| 10 working days or less | 100% of total course fee + unrecoverable expenses |
Public Courses
| 11 working days or more – unrecoverable expenses only 10 working days or less, and if the course is not full – An admin fee of $250 plus GST ($287.50) plus unrecoverable expenses (such as card booking fees) 10 working days or less, and after the course becomes full – the full course fee is payable unless we can re-sell your seat. |
Invoices
Issued 10 working days prior to delivery. Public course invoices issued upon booking.
Payment Terms
In House Courses: 20 working days from date of invoice.
Public courses: Full payment due 10 working days prior to the course.
Transfers to a later date (if requested more than 10 days in advance of your booked course) can be requested and will be granted subject to CommsLearning discression and seat availability